Old Mill Surgery

02476 382554

Telephone Calls

Please be aware that our telephone lines are very busy due to the fact that patients are now calling in to the practice rather than visiting during the pandemic. This is causing longer waiting times for our incoming calls. Some calls can take longer than others causing a backlog of calls coming in to the surgery. We now have extra staff answering your calls to help with this issue. We are very sorry to cause any inconvenience but please rest assured we are answering your calls as quickly as possible.


Our phone lines open 08:00-12:30 and 14:00 – 18:30