PLEASE ACCEPT OUR APOLOGIES FOR THE ISSUES WE HAVE HAD REGARDING OUR TELEPHONE LINES-WE HAVE NOW RESOLVED THIS ISSUE AND APOLOGISE FOR THE INCONVENIENCE OVER THE PAST FEW WEEKS.

WHILST PATIENT ARE RE-REGISTERING FOR A NEW ONLINE ACCOUNT AND YOU NEED TO REORDER MEDICATION THEN PLEASE RING THE POD 02476 246025

WE HAD A NEW CLINICAL SYSTEM INSTALLED ON 18TH AUGUST, PLEASE NOTE THAT ALL ONLINE USER ACCOUNTS MUST NOW RE-REGISTER FOR ONLINE SERVICES, WE ARE WORKING THROUGH THE 4500 CURRENT USERS AND AN EMAIL WILL BE SENT TO YOU TO LOG ON OR WE MAY POST DIRECTLY TO YOU. YOU CAN ALSO REGISTER YOURSELF BY ACCESSING THE “www.patientaccess.com” AND FOLLOW THE INSTRUCTIONS.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. We are limiting pre-bookable appointments in order to manage our patient need and potential reductions in staff members due to possible staff isolation and track and trace absence. We are asking patients to contact us on the day you need your appointment where possible to avoid potential cancellations of pre-booked appointments if a GP or Nurse is unable to work.

Your GP practice is open and if you need to see your GP, please ring us on 02476 382554 or visit our website, our opening hours are 08.00 – 12.30 14.00 – 18.30. You can also call NHS111. Please do not come to the surgery unless you have an appointment or are finding it difficult to contact us for an appointment whilst our telephone system is being repaired.

If you are waiting for a check-up, please be assured we will be in touch. Appointments are being delivered at the practice face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. Please note we have a specific entrance and exit in place.

Welcome to Old Mill Surgery

We are open 8.00 am – 6.30 pm Monday to Friday.

Extended Hours Appointments

We also offer extended appointments which are available during our early morning from 7.00am and late Friday evenings, we also have early morning Nurse appointments available from 7.00am – 8.00am. Find out more about all appointments on this link.