Old Mill Surgery

02476 382554

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Read our Access to Medical Records Leaflet for patients The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, ... [continue] Access to medical records

Carers

It is important that we know if you are a carer for one of our patients.  If we know that you are a carer we can offer you more support, ... [continue] Carers

Complaints policy

We endeavour to provide the best possible service to our patients, however at times you may feel that we have not delivered this level of service. We take complaints very ... [continue] Complaints policy

Cookies and Privacy Policy

Privacy Policy Please click this link below to visit our Data Protection page. This website uses cookies. A cookie is a small file, typically of letters and numbers, downloaded on ... [continue] Cookies and Privacy Policy

Data protection

Patient Privacy Notice Download our Patient Privacy Notice We also use cookies you can read more about cookies here. Data Protection Policy The Data Protection Act 2018 (DPA) requires a ... [continue] Data protection

Fair processing of patient information

To give you the care you need, we keep information about your visits to the surgery. This information contains your personal details such as name, date of birth and address. ... [continue] Fair processing of patient information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. We will however refuse applications if patients are living outside ... [continue] How to register

Infection Control Statement

We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection Control Statement

Named GP

All patients at Old Mill Surgery have a named, accountable doctor who is responsible for coordinating their care. Please contact the practice or ask for the name of your named ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Click on the link to see our practice boundary.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you will need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website