Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Read our Access to Medical Records Leaflet for patients The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, ... [continue] Access to medical records

Cancer Research UK Information

Cancer Research UK Patient Information

Complaints policy

We endeavour to provide the best possible service to our patients, however at times you may feel that we have not delivered this level of service. We take complaints very ... [continue] Complaints policy

Contraceptive Review “Pill Check”

If you have been advised by the surgery to submit a contraceptive pill review please use this form. You will need an up to date weight and blood pressure. Information on ... [continue] Contraceptive Review “Pill Check”

Cookies and Privacy Policy

Privacy Policy Please click this link below to visit our Data Protection page. This website uses cookies. A cookie is a small file, typically of letters and numbers, downloaded on ... [continue] Cookies and Privacy Policy

Data protection

General Practice Data for Planning and Research: GP Practice Privacy Notice – NHS Digital Follow this link to view the privacy notice relating to planning and research Patient Privacy Notice ... [continue] Data protection

Fair processing of patient information

To give you the care you need, we keep information about your visits to the surgery. This information contains your personal details such as name, date of birth and address. ... [continue] Fair processing of patient information

Find your NHS Number

Please follow the link below to have your NHS number sent to you. https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

Friends and Family Test (FFT) Results

Friends and Family Test (FFT) results by month September 2024 Results August 2024 Results July 2024 Results June 2024 Results May 2024 Results April 2024 Results March 2024 Results January ... [continue] Friends and Family Test (FFT) Results

Hormone replacement therapy review

Hormone replacement therapy (HRT) is a treatment to relieve symptoms of the menopause. It replaces hormones that are at a lower level as you approach the menopause. The main benefit ... [continue] Hormone replacement therapy review

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. We will however refuse applications if patients are living outside ... [continue] How to register

If you are not well or worried

Please do not put off contacting the surgery for advice If appropriate a telephone consultation will be arranged for you with a clinician who will decide on the best action ... [continue] If you are not well or worried

Infection Control Statement

We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection Control Statement

Kooth – Mental Health Support For Young People

(For more information, please click image below)

Military Veterans helpful information

As a Veteran Friendly Accredited practice, our team: recognises the importance of identifying veteran patients within our community understands the unique health needs that veterans may have strives to provide ... [continue] Military Veterans helpful information

Named GP

All patients at Old Mill Surgery have a named, accountable doctor who is responsible for coordinating their care. Please contact the practice or ask for the name of your named ... [continue] Named GP

NHS App Guide & Support

  NHS app guide – Home Life – Skills for Tomorrow | BT

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Partner – Prescription Ordering Instructions

Instructions to gain access to the system – 1. Call the surgeries main number (02476382554), then follow the menu options for Prescription Ordering (Option 1, followed by Option 1 on ... [continue] Patient Partner – Prescription Ordering Instructions

Patient Privacy Notice

Patient Privacy Notice

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please enter your postcode below to find out if you ... [continue] Practice boundary

Pregnancy Information Leaflet

Old Mill Pregnancy Leaflet

Private Sick Note Request

Please complete this form for a private sick note request. This will cost £25 and will take up to 2 working days to process. Please do not write any clinical ... [continue] Private Sick Note Request

Proof of Identity Documents

When registering with the surgery, you may be asked to provide Proof of Identity as part of your registration process. Please see the list below for accepted documents. A mobile ... [continue] Proof of Identity Documents

Protected Learning Time (PLT) Practice Closure Dates 2023

On the following dates, the practice will close at 12:30pm for Protected Learning Time (PLT) these sessions are dedicated to clinical and non-clinical staff to undertake required and necessary training. ... [continue] Protected Learning Time (PLT) Practice Closure Dates 2023

Protected Learning Time Closure Dates 2024

On the following dates, the practice will close at 12:30pm for Protected Learning Time (PLT) these sessions are dedicated to clinical and non-clinical staff to undertake required and necessary training. ... [continue] Protected Learning Time Closure Dates 2024

Proxy access on behalf of Children and Young People

Please note the below information before requesting Proxy Access for your child/children. Any request made by parents for proxy access to online accounts will be thoroughly checked and verified by ... [continue] Proxy access on behalf of Children and Young People

Date published: 8th October, 2014
Date last updated: 22nd October, 2014