News

Patient access to their GP record From 1 April 2015, it is a contractual requirement  for the practice to offer online access to all detailed information, i.e. information that is … [continue] Patient Online Access

We are aware that young people may prefer to make their own appointments as often these are made by family members – we now have on-line appointments and will soon have SMS messaging … [continue] Information for Young People

The Practice currently offers dementia assessments and reviews patients with dementia.  The Practice Nurses and the Health Care Assistant can offer support and information for patients and carers.  We currently … [continue] Dementia Support

Our purpose is to offer a high quality of care to our patients through our Commitment to training, education and learning, developing the skills and knowledge of the Practice team … [continue] Practice statement of purpose

In a bid to reduce the pressure on Accident and Emergency (A&E) departments, NHS Arden Commissioning Support worked with CCGs across Coventry and Warwickshire, to encourage people to choose the … [continue] Choose Well

Towards the end of March 2015 the Practice will be offering On-line access to patient records. We are due to have this service available soon, our computer supplier is required to have this … [continue] Patient On-Line Access to Medical Records

Dr Rowe and Falulujo have now left the Practice. We have  2 new trainees started at the beginning of August – Dr Ahmed and Dr Khaffaf – both female Doctors and we also welcome our new Salaried GP Dr … [continue] GP Registrars

Please find attached the first Friends and family audit results, this will be discussed with the Patient Participation Group and as a Practice to identify any trends which may require … [continue] Friends and Family Results January 2015

Dr Khaffaf has now left the Practice. We will be expecting 2 new trainee GP’s at the beginning of August 2016.

From April 2014 it became a requirement for all patients aged 75  named GP who will have overall responsibility for the care and support that our surgery provides to them. If … [continue] Named GP for over 75 years olds

We are now registered with the Care Quality Commission, they are the independent regulator of health and social care services in England.  They make sure that the standard of care we … [continue] Care Quality Commission

We are always interested in your comments and feedback.  We have a “smiley face campaign” in the waiting area which the PPG have introduced, please use the survey system to … [continue] Your Views/Comments/Suggestions are important to us

We are continuing to vaccinate the following age groups 70, 71, 78 & 79 year olds, we will be inviting patients who fall into the National age bands by letter, … [continue] Shingles vaccinations

NHS111 is a new service that was introduced during March 2013 to make it easier for you to access local NHS healthcare services. You can call 111 when you need … [continue] NHS 111

All men registered with a GP will receive an invitation for screening in the year that they turn 65.  Invitations will be sent from the local screening centre directly to men. … [continue]  AAA (Abdominal Aortic Aneurysm) Screening Programme

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How information about you helps us to provide better care Confidential information from your medical records can be used by the NHS to improve the services offered so we can … [continue] NHS England

We offer a range of extended hours outside of our normal appointment times (8 – 6.30pm) some starting as early as 6.00am, please contact the surgery for an appointment.  These exteneded hours … [continue] Extended Hours

HPV Vaccine (Human Papilloma Virus Vaccine) There are lots of types of HPV but only some of them are known to cause cervical cancer.  We do stock vaccine only for … [continue] HPV Vaccine

We have been informed by the Health Protection Agency that there have been a number of cases of measles in England.  Several children and adults have been admitted to hospital … [continue] Measles

The Quality and Outcomes Framework (QOF) means that we invite many patient into the Practice for relevant tests and reviews to help keep them healthy despite suffering from conditions such … [continue] Improving Care

Every month we display our failed attendance rates in reception. This creates a significant amount of wasted resources in the system making it difficult for patients who genuienely need an … [continue] Failed Appointments

Please inform the Surgery if you change your address or telephone number as this information is vital when we need to contact you.  We spend a lot of time trying … [continue] Address & Telephone Numbers

Please let the Practice know your smoking status this is important information for your health records.  If you need help with stopping smoking please ring and make an appointment in … [continue] Smoking Status

This vaccination is to protect you from serious forms of pneumococcal infection. If you are over 65 and have not received the pneumococcal vaccination please contact the Surgery and make … [continue] Pneumococcal Vaccination

The GP Patient Survey Results for April 2010 – March 2011 are displayed in the waiting area and in the practice newsletter.  This has been discussed with the patient participation group. … [continue] Patient Survey Results

All letters have been sent out to patients in the at risk groups and to the 2, 3 and 4 year old children for the nasal flu and for children in … [continue] Flu advice